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Protection of Personal Data


According to the Law No. 6698 on the Protection of Personal Data (“KVKK”), any information that serves to identify or make identifiable a natural person is considered personal data. We would like to inform you about the processing purposes, legal grounds, collection methods, recipients and purposes of transfer of your personal data held by SPAGHETTİ KUYUMCULUK TİCARET LİMİTED ŞİRKETİ, and your rights under the KVKK, both related to and independent of these matters.

1. Methods and Legal Basis for Collecting Personal Data

PIANO, as the data controller, collects your personal data through various channels such as its website, mobile applications, call center, stores, social media platforms, direct or authorized communication channels, and physical channels, using methods employed in production and modification processes. This data is collected in accordance with relevant legislation, contracts, requests, commercial customs, and principles of honesty, and is collected through verbal, written, or electronic methods to provide you with quality services and conduct our business and commercial activities within this framework.

In this context, your personal data may be collected by PIANO or natural or legal persons processing data on behalf of PIANO, in writing or electronically, using the methods listed below, but not limited to:

  • The membership form you filled out, either electronically or physically,
  • Social networks that allow you to log in when registering or accessing our websites,
  • The contact forms you fill out on our websites or third-party websites to contact us,
  • Online shopping apps use cookies to recognize you, and our mobile apps use cookies as well.
  • Various contracts you have signed with our company, as well as all emails, requests, work orders, faxes, and letters you have sent to our company,
  • Third-party companies that process data on behalf of our company or provide support to our company at any stage of the membership program process,
  • Our employees, our customer service channels including digital marketing and call center,
  • Social media channels, the use of search engines such as Google,
  • Membership agreements and other contracts, campaigns, applications, forms, offers,
  • Our dealers and other sales network.

In accordance with the methods mentioned above, if a contract is established with you, your personal data will be processed solely based on this disclosure text, without your explicit consent, in accordance with the exception in Article 5/2(c) of the KVKK (Personal Data Protection Law), which states that "Processing the personal data of the parties to a contract is necessary provided that it is directly related to the establishment or performance of the contract."

Except for the personal data necessary for the establishment or performance of a contract between you and PIANO, all your personal data will be processed based on your explicit consent, provided you give it after reading this text. Please note that you have the right to refuse explicit consent to the processing of this personal data, excluding that necessary for the performance of the contract, and that this explicit consent is not a prerequisite for establishing a contract or purchasing products from you.

2. Processing of personal data and purposes of processing.

At PIANO, your personal and/or sensitive personal data collected through the methods listed above may be obtained, recorded, stored, archived, modified, updated, periodically checked, reorganized, classified, kept for the period necessary for the purpose for which they are processed or as stipulated in the relevant law, shared/transferred to third parties detailed below, and transferred abroad in cases of legal or service-related practical necessities.

To enable PIANO customers to benefit from the services of our brands, to determine and develop our commercial and marketing strategies, to inform you about our campaigns, to record your suggestions and complaints, to get to know you better and provide services in line with your needs, to guide you in the execution of our sales, marketing, advertising and promotional activities, to enable us to conduct analyses and profiling studies for sales and marketing activities, to create better service standards for you, and for the purposes of determining and implementing PIANO's commercial and business strategies, and in any case in accordance with the Law No. 6698 on the Protection of Personal Data and related legislation, we inform you that we may process your personal data.

3. Transfer of Personal Data to Third Parties and Abroad

PIANO may share your personal data with our group companies, business partners, business contacts, dealers, servers located domestically or abroad as required by the information technologies we use, and companies providing server support, as well as domestic/foreign individuals and institutions from whom we receive physical server and/or cloud services, companies that process data on behalf of PIANO, provide customer satisfaction measurement and profiling support, and support in matters requiring the processing of personal data in sales and marketing, our contracted customers, suppliers, auditing companies or public institutions or organizations authorized to request this data due to a legal obligation, and other relevant authorities, provided that adequate security and confidentiality measures are taken within the framework of the KVKK (Personal Data Protection Law) and relevant legislation, for the purpose of conducting company activities, ensuring business relationships between data owners and our customers and/or conducting meetings for this purpose, offering services, opportunities and possibilities, and improving service quality; and with other relevant authorities, including but not limited to these.

4. Rights of the Personal Data Subject as Listed in Article 11 of the Personal Data Protection Law ("Law")

PIANO will respond to the following requests from interested parties:

  1. a) To find out whether PIANO processes their personal data and which personal data it processes.
  2. b) Obtaining information regarding the purposes of the processing activity,
  3. c) Knowing the third parties to whom PIANO transfers personal data, domestically or internationally.
  4. d) Requesting the correction of personal data if it has been processed incompletely or incorrectly.
  5. e) Requesting the deletion or destruction of personal data in accordance with the law.
  6. f) In case of a request for correction, deletion or destruction of personal data; requesting that the actions taken be notified to third parties to whom the personal data has been transferred,
  7. g) The right to object to an outcome that is detrimental to the individual, resulting solely from the analysis of processed data by automated systems, and
  8. h) Obtaining copies of your personal data.

Please contact us with your comments and questions.

Title: SPAGHETTI JEWELRY TRADE LIMITED COMPANY

Mersis number: 0729060030200001

Registered email address: pianokuyumculuk@hs02.kep.tr

Postal address: Molla Fenari Neighborhood, Nur-u Osmaniye Street, Block A, No: 22, Fatih/Istanbul

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